Business Support Team at KPG

Revised 2025

Consultants for Organizational Assessment and Human Resources

Directed by Dr. Heather McEachern, Registered Psychologist (CHCPBC 1175), with three decades of clinical experience and industrial-organizational consulting services.

Dr. McEachern has developed a specialized team offering comprehensive services for businesses of all sizes—from small startups to large corporations. With experience grounded in both Clinical and I-O Psychology, our Organizational Assessment and Support Program provides practical, evidence-based strategies to enhance hiring practices, employee development, team performance, and workplace well-being. We work preventatively, building good teams to be great, and we come in for challenging circumstances as well. We can also offer a workplace mental health program for individuals experiences mental health concerns.

Our Core Areas of Consultation:

✅ Hiring Strategies

  • Utilize industry-standard psychological assessments to evaluate and select candidates who best align with your company’s values and success profiles.
  • Match applicants to the qualities of your top-performing employees across different roles and management levels.
  • Identify cognitive, interpersonal, and motivational traits linked to long-term success.
  • Evaluate the team for complementary fits in next hires.

✅ Promotion Selection

  • Assess for leadership readiness, interpersonal fit, and role-specific competencies.
  • Tailor promotion decisions to your organizational culture, long-term goals, and employee development plans.
  • Support objective, fair, and data-driven decisions for internal advancement, including confidential peer reviews.

✅ Human Resource Consultation Guidance on workforce planning, role alignment, and talent pipeline development.

  • Design HR systems and practices that foster a healthy, efficient, and growth-oriented workplace.
  • Develop strategies for managing change, improving communication, and reducing turnover through our preventative strategic assessments.

✅ Organizational Development & Wellness

  • Improve team dynamics and workplace morale with group team building, motivational sessions, and tailored workshops.
  • Offer confidential consultations for resolving toxic work environments and reducing burnout.
  • Support goal setting, program development, and marketing strategies aligned with your company’s mission and operational objectives.

✅ Mental Wellness and Physical Wellness programs in the workplace.

  • Brief talks designed to entertain and educate, offering protective strategies for health and wellness, lifestyle management, and simple workplace assists in keeping people health and happy. Preventative chats about substance use, compounding health issues, and solution-oriented strategies that pay. These are efficient, economical ways to show you care.
  • Develop strategies for managing anxiety about change, improving communication about wellness, and reducing absences for physical or mental health reasons.

Why Work with Us?

Dr. McEachern and her experienced team bring a unique and valuable combination of knowledge in both Clinical and Organizational and Social Psychology. While we do not offer individual clinical services when hired in this business context, our background in clinical psychology provides a depth of understanding that informs how we interpret behavior, support teams, and design effective organizational strategies. This is especially true when dealing with strong personalities and conflict within teams. Combined with our experience in supporting small to large businesses, this dual perspective allows us to offer more comprehensive and targeted support. The psychologists on the team have experience with research design and data analysis, to take on any organizational size. We enjoy helping you to define the profile of success within your designated roles, and match this with new hires or selections for promotions. This is a complex assessment process that is best accomplished with evidence based standardized tools of our trade. Many of these higher order standardized inventories are only to be interpreted by psychologists trained in their use, and thus we can access gold standard data to inform our recommendations for your decisions.

This level of formal psychological training sets us apart from many consultants in the field, particularly in an industry that has become increasingly saturated with individuals entering through coaching or career advising pathways—often without the rigorous education, supervised experience, or ethical grounding that formal education provides. We encourage organizations to do their due diligence when selecting partners in this space. Credentials, scope of training, and experience truly matter in developing rapport for honesty in reporting at all levels of your organization, securing confidentiality, and building a buy-in at all levels to deliver outcomes co-authored by all participants.  Our recommendations are delivered verbally and in writing, with practical actionable steps which include explanations. We deliver the rationale and the steps, including anticipating any challenges and offering solutions.  The values specific to an organization are foremost in our minds as we assess and deliver recommendations.

Our multidisciplinary team brings a holistic lens to workplace behavior, performance, and organizational well-being. We’ve worked across government, healthcare, emergency services, and private industry, offering customized support in:

  • Human resource consulting for hiring and promotion
  • Team-building and interpersonal development
  • Stress management to enhance resilience and performance
  • Wellness education and motivational speaking
  • Organizational growth strategy and systems optimization
  • Crisis response and intervention planning

Whether you're scaling your business up or down, restructuring a team, or aiming to boost engagement and productivity, our psychologically informed strategies are designed to maximize organizational health and success. We are unique in that we are all clinicians who provide assessment and treatment of individuals, not just assessment and care for organizations. We are informed by the countless hours of support to individuals experiencing work stress, and how this can be addressed at an organizational level. We see the ways to capture individual strengths and place people for success, while stepping them back from work that would be a strength for someone else. We recognize small change as lending itself to a snowballing impact on positive workplace attitudes, with problem solving strategies built in. 

Many companies do not have in-house human resource teams, and this can be beneficial given the independence of our visiting team and the objectivity that comes with consultants. You can bring us in, as needed, and we maintain the growing knowledge of your business, accepting tasks as they arise.

We have been appreciated for helping individuals within an organization to feel heard and understood, then helping them to be invested in their success and success of the organization.  We pride ourselves in motivating all personalities toward mutual organizational goals, providing strategies unique to your situation.

We are a large group, with 15 practitioners (eight psychologists, one doctor of psychology applicant to the registration process; and 6 multidisciplinary team members).

If individual treatment would benefit members of your organization, you can access this service with any parameters you prefer regarding brief interventions, and we can find a good fit with a different in-house clinical team  member who has not been a part of your business consultation team. 

We recognize barriers to success and find creative, kind, low risk and effective ways to move your organization forward.  We love what we do, and it shows.

Standardized Psychological Assessment Tools

As part of our evidence-based took kit, we incorporate a range of valid and reliable industry-recognized psychological assessments to support accurate, objective, and effective decision-making across all consultation areas. These tools are tailored to your specific organizational needs and while this is not an exhaustive list they may include:

Cognitive/skill based and Aptitude Testing:

Wonderlic Personnel Test – brief measure of general cognitive ability

Raven’s Progressive Matrices – a nonverbal test that estimates abstract reasoning, fluid intelligence and problem solving

General Aptitude Test Battery (GATB)- broad assessment of 9 different job abilities

Personality and Behavioral Assessments:

- 16PF (16 Personality Factors)

- NEO Personality Inventory (NEO-PI-R)

- Big Five Personality Traits (Five-Factor Model)

- Personality Assessment Inventory (PAI)

Evaluate personality traits linked to job performance, team fit, leadership potential, and interpersonal effectiveness.

Emotional Intelligence and Leadership Measures:

- EQ-i 2.0 (Emotional Quotient Inventory)

- Leadership Practices Inventory (LPI)

- Situational Leadership Assessments

Critical for identifying emotional awareness, stress management, social functioning, and leadership style alignment.

Job Fit and Occupational Interest Tools:

- Strong Interest Inventory

- Occupational Personality Questionnaire (OPQ)

- Holland Code (RIASEC) Assessments

Help identify alignment between candidates and roles, fostering long-term engagement and performance.

Custom Organizational Surveys:

- Tailored employee engagement, team cohesion, and organizational climate surveys designed to target specific business concerns.

- Used to diagnose areas for improvement and inform strategic development plans.

In Closing:

All assessments are administered by our experienced team members, to ensure accurate insights and ethical application of findings. Results are integrated into individualized feedback sessions and organizational recommendations. Confidentiality and trust are key to arriving at honest feedback, with the process described to all in a transparent way.

Let us help you make confident, data-driven decisions—every step of the way.

Warm Regards,

The Business Team at KPG